location
Heaton Park, Manchester M25 2SW
Heaton Park is one of the largest municipal parks in Europe covering an area of up to 600 acres. Heaton Park has been open as a park since 1902. At Heaton Park there are great facilities such as an 18-hole golf course, a boating lake, an adventure playground and a tramway museum. The Park has a long and rich history of hosting festivals and concerts.
In Early 1900’s numerous gramophone open air concerts took place whereas in more recent times, Heaton Park was visited by Pope John Paul the second in 1982 and celebrated by over 100,000 people attending. At the peak of ‘Madchester’, Heaton Park hosted ‘Cities in the Park’ which featured the great and the good of the day including Happy Mondays, De La Soul and 808 State. In more recent times Heaton Park has hosted now legendary concerts by The Stone Roses and Oasis.
Heaton Park is situated to the North of Manchester city centre. It is 5 miles from the city centre and is well serviced by public transport being on the Bury Metro link line as well as other public transport. Being just adjacent to the M60 ring road it is easily accessed by car.
Opening times
GATE TIMES
Saturday 14th June : 12.00 – 23.00
Sunday 15th June : 13.00 – 23.00
Last entry into the festival is 17.00.
No re-admittance allowed after leaving the festival site.
There are three public entry and exit gates to Parklife this year which are, West Gate located on Bury Old Road, South Gate which is on Sheepfoot Lane, the North Gate is by the Lake in Heaton Park. VIP should use the South Gate
The Parklife Express bus service (Travel Pass) will drop inside Heaton Park. We would advise people travelling via the Parklife Express to follow the footpath and use the North Gate by the Lake.
People walking to the park should follow the event signage.
ENTRY POLICY
Conditions of entry, further to our terms and conditions, please see below:
-
Please obey the law. Drugs are no more legal at a festival than in the outside world. Drug dealing and consumption will not be tolerated. Parklife has zero tolerance for legal highs.
-
No alcohol or liquids of any kind
-
No drugs including ‘legal highs’ or Nitrous Oxide.
-
No knives or weapons
- No EPOS machines
-
No aerosols, sprays or pressurised containers permitted
- No flag poles
- No balloons
- No clothing, garments or items which promote cultural appropriation
-
No glass
- Compact umbrellas permitted, no golf umbrellas
-
Admission is subject to search
-
No under 17’s – 17 year olds must be accompanied by a responsible guardian aged 18 or over. (Maximum of 4 under 18’s per responsible guardian).
-
No food
-
No perfumes or aftershaves
-
No dogs
-
No flares or fireworks
-
No bikes
-
No re-entry
-
No drink of any kind [empty plastic refillable bottle are allowed – up to 500ml, no metal bottles, free water points are located across the festival]
- Sun cream or lotion sized at 200ml or less in original containers, vape liquid, and eye drops in standard plastic 10ml containers will be allowed but contents may be tested on arrival
-
No laser pens or pointers
-
No professional cameras, including professional camera equipment (e.g. camera stand, lenses, and selfie sticks)
-
No audio recording equipment, noise-making devices
-
No skateboards and rollerblades, hover-boards, scooters, bicycles, and other personal motorized and non-motorized vehicles
-
No unauthorized solicitation or marketing materials (e.g., handbills, flyers, stickers)
-
No drones or unmanned aerial systems
- No unofficial tabards and reflective hi vis jackets
-
No rucksacks or large bags (small bags (that are not rucksacks) are allowed into the festival with the dimensions W21cm x H30CM x D8cm (A4 Size)).
-
No Selfie-Sticks
-
Filming and photography in the gate areas is not allowed.
Please note Nitrous Oxide possession is illegal. Do not risk it.
If you arrive with any of the above items you will usually be able to dispose of it/them at the gate.
No items left at the gate will be able to be collected once the customer has left the gate area.
Items surrendered at the gate can be disposed of immediately.
Management reserve the right to refuse admission
If a wristband is removed, it can be replaced on-site with a valid ticket. If this happens while the customer is off-site, it can not be replaced.
Please note valid I.D. is required upon entry.
Accepted forms of I.D. are:
– in date passport
– in date driving license (provisional accepted)
– in date citizen card
ACCESSIBILITY
Please see our accessibility information HERE
BARS – CHALLENGE 21
We have a number of bars onsite selling alcoholic and non-alcoholic drinks. Parklife operates the ‘Challenge 21’ policy. If you look under 21 please do not be offended if we ask you for proof of age when you buy alcohol. Please bring proof of ID to show you are over 18. Recognised forms of ID are:
We accept the following forms of Identification:
• Current UK Passport
• Current Driver’s License or Provisional License
• CitizenCard
Please enjoy alcohol responsibly.
Do not buy alcohol for persons under the age of 18, if you do you risk being ejected from the festival.
FESTIVAL VOLUNTEERS
WRISTBAND EXCHANGE
Volunteer applications are now open, please register or sign in to apply for 2025 here.
– By volunteering for 8 hours on one day of the festival, you will get free entry to both days of Parklife 2025 with plenty of time to enjoy acts on the day you volunteer.
– This is a great way to meet new people and get experience in the event industry.
– All applicants need to be 18+ and have valid ID
– You will be required to put down a £250 deposit – this will be returned after you have completed your shift the week after the festival.
parklife is cashless
Parklife operates a cashless festival. This is to speed up service and reduce queue times to provide a better customer experience.
All bars, food concessions, merchandise and other points of sale will only accept card or mobile payment.
Please make sure you bring a card / fully charged phone with you to ensure you have a payment method as cash will not be accepted.
Fake tickets/tRUSTED OUTLETS
Ticket fraud is where you buy tickets from a website, but the tickets turn out to be fake or do not arrive.
We actively encourage all Parklife customers to only buy their tickets from our official outlets:
TICKETMASTER
SKIDDLE
SEE TICKETS
RESIDENT ADVISOR
GIGS + TOURS
KABOODLE
BUNDL.
How do scam ticket websites work?
– The website offers you the chance to buy tickets to a popular event – The event is often sold-out, or the tickets haven’t officially gone on sale yet.
– You pay for tickets but they are never delivered.
– In some cases you might be told that a customer representative will meet you at the venue on the day, but nobody turns up.
– You may even receive the tickets, but when you arrive at the event they do not scan at the entrance due to being fake.
– When you try to call the company you bought the tickets from, your calls are not answered or do not connect.
– Remember that it’s easy for scammers to set up a fake website that looks genuine. Some even use a name or website url that is similar to a legitimate website. If you’re unsure or it sounds too good to be true, leave the website immediately.
Get safe online: Protect yourself from ticket scam websites
– Check where the company’s office is and whether they have a landline in this country and a proper address rather than a PO box.
– Check online if there is adverse criticism of the company.
– Ask questions, such as when the ticket will be dispatched and what type of ticket you are buying.
– Read the terms and conditions on all but particularly not known websites (some ticket websites state quite clearly that there are no refunds).
– Pay for tickets by credit card – the card issuer is jointly liable for a failure for goods or services to be provided as long as the price of a single ticket is more than £100 (but less than £30,000) but check with your card provider how long the period of liability is if the event is further ahead .
– Check the payment pages are secure by looking for a padlock symbol in the address bar, and making sure the website address begins with ‘https’.
If you have lost money to a ticket scam, report it to Action Fraud.
LOST PROPERTY
If you lose something at Parklife, there is a Lost Property desk where you can go to log what you have lost and try to reclaim anything that has been found.
After the festival, you will need to complete our Lost Property form (this will be shared closer to the event). Collection is by appointment only. So please wait until you have confirmation that we have your item, before coming to collect.
PLEASE NOTE – items will only be kept 2 weeks after the festival, when it will then be given to local charities.
Drugs policy
Parklife Festival has zero tolerance for drugs and legal highs. Should you be found with either a controlled substance or herbal or legal high at the point of entry you will be denied entry and handed over to the Police. Should you be found within the festival site with either a controlled substance or herbal or legal high you will be ejected and handed over to the Police.
Anyone seeking information on the risk of taking illicit drugs or new psychoactive substances should refer to the FRANK website here: (www.talktofrank.com) or the new confidential helpline (0800 77 66 00).
FOOD & DRINK
No food or drink of any description is permitted into the festival.
There are a great variety of food stalls onsite offering a wide range of food including organic, vegetarian and vegan options. There will be a large number of bars selling alcoholic and non-alcoholic drinks. You must be over 18 years of age to purchase alcohol. We will be operating a challenge 21 policy if you look under 21 we will ask you for ID so please do not be offended.
If you have a pre-existing medical condition which relates to food or drink please contact our Access Officer to discuss options on [email protected]
There are multiple free water points located across the Parklife site, please look for signage, check a festival map or ask a member of staff if you need help finding these.
Attendees can bring their own reusable water bottles into the festival. These must be no larger than 500ml and must not be metal.
NEIGHBOURS
We are pleased to have this event in Heaton Park. We can only do so with the support of the local community, please respect our neighbours by arriving and leaving peacefully, not trespassing on their private property and not dropping litter.
If you are a local resident of the park and have a question please e-mail: [email protected] or visit our Community Impact Site
under 18’s
Under 17s are not permitted. 17 year old’s must be accompanied by a responsible adult, up to a ratio of four 17 year olds to one adult (18 or over).
FAQs
How do I contact Parklife Festival?
Please see our contact information form HERE
You can see our most asked questions and send us a message through this.
How and when can I buy tickets?
Early bird weekend tickets including VIP and Backstage are on sale this week from £135. Prices will increase once these are sold out. Do not miss out on this price.
PL25 Presale – Anyone who is signed up will receive their presale link on the evening of Wednesday 27th November and again on the morning of Thursday 28th November.
General sale – Remaining tickets will be available to the general public from 10am Friday 29th November from our website and ticketing partners.
Our official ticketing partners are Ticketmaster, See Tickets, GigsAndTours, Resident Advisor, Skiddle, Kaboodle, Big Green Coach and Bundl.
We do not recommend buying from second hand websites such as TicketSwap and Viagogo nor from strangers on social media as there’s a chance they could be fake tickets which will not be valid for entry.
When can I arrive/leave by?
Parklife gates open from 12:00 on Saturday 14th and 13:00 Sunday 15th June. On both days the event finishes at 23:00.
Last entry to Parklife is strictly 17:00.
Can I leave and come back?
No, there is no re-entry into the festival whatsoever due to security reasons. We have plenty of food & drink options and you can visit the Medical/Welfare area if you need any assistance.
What is the age restriction at Parklife?
All attendees have to be 17 or over to attend Parklife Festival. 17 year olds must be accompanied by a responsible adult. (Maximum of 4 under 18’s per adult)
I have an enquiry about my ticket, who do I speak to?
Please contact the ticket agent that you purchased your ticket from; Ticketmaster, See Tickets, Skiddle, Kaboodle, Resident Advisor, Bundl and Big Green Coach.
Can I bring suncream into Parklife?
Yes – Sun cream or lotion sized at 200ml or less in original containers, vape liquid, and eye drops in standard plastic 10ml containers will be allowed but contents may be tested on arrival.
Can I bring a water bottle into Parklife?
Yes – Attendees can bring their own reusable water bottles into the festival. These must be no larger than 500ml and must not be metal.
There are multiple free water points located across the Parklife site, please look for signage, check a festival map or ask a member of staff if you need help finding these.
Can I camp overnight?
No, Parklife is not a camping festival and all attendees will be asked to leave the site at the end of the event at 23:00. No cars are permitted to park overnight in the allocated car parks.
Are dogs allowed into the event?
No pets are allowed within the event site. Assistance Dogs, however, will be permitted – please contact [email protected]
I would like to bring my food/market stall to Parklife, who do I contact?
Please email see the trader section of our customer information, you can also send us a message here