Accessibility Information & Facilities

Parklife continues to work to ensure the festival is accessible for everyone attending and we will once again be working closely with Attitude is Everything to make this happen. Please read the following page for all information on our onsite facilitates.

Our application form for accessibility will be open 1st March and close 1st May. We close the application form a month before the festival to ensure the access team have enough time to process and accommodate all requests.

If you have any queries or questions please email [email protected]

2 for 1 ticket for a personal assistant

We provide a 2:1 ticket scheme for individuals who would be unable to attend our events without bringing a personal assistant. Once you have brought a full price ticket, please fill in the access requirement form and provide us with documentation in order to receive your personal assistant ticket.

Please Note: Personal assistant tickets come at no extra charge.  Please do not buy a ticket for your personal assistant as these tickets will not be refunded.

Before applying for a personal assistant ticket, please make sure you have one of the following forms of evidence available to support your application.

  • Access Card with the +1 symbol (for a 2 for 1 ticket)
  • DLA/PIP or equivalent  (dated within the last 12 months)
  • Medical Professionals letter – reviewed case by case
  • Deaf or blind registration
  • Nimbus Access Card
  • Both sides of your blue badge – only accepted as evidence for Disabled parking
  • A letter from a doctor or other medical professional confirming you could not attend the festival alone (for 2 for 1 ticket) and/or have a disability or medical condition that requires you to use the car park (for vehicle passes).

These documents will need to be sent over alongside evidence of your ticket. All documents sent, will be kept securely and destroyed after the applications have been processed.

Your application may take up to 4 weeks to process, you will be sent an email confirmation. Your PA ticket will need to be printed off and brought with you to the festival.

Arriving and departing the festival

Metrolink: There are two tram stops within close proximity to the festival site; Heaton Park and Bowker Vale. Heaton Park is closer to the site, and is across the road from the East gate entrance, however this is the least accessible entrance and the Access Reception is on the other side of the festival site. It is recommended that you alight at Bowker Vale and then walk the short distance to the Access Entrance just off Sheepfoot Lane, M25 0DN. The Heaton Park tram stop will be CLOSED when the event finishes, for leaving the event you MUST use Bowker Vale.

 Ask your taxi to drop you at the at the Lakeside car park which is just off Sheepfoot Lane, M25 0DN

 The bus stop will drop you at the North Gate of the festival site, however it is equidistant to walk to the Access Reception, so please follow the Access signs.

 The Access Car Park is located in the hard standing car park at Sheepfoot Lane, M25 0DN, it is beyond the public car park, and is adjacent to the Reception.

 The bike store is located just off Sheepfoot Lane, M25 0DN, it is the hard standing car park, which is adjacent to the Reception.

 When heading from Bury Old Road, go beyond the East entrance on Sheepfoot Lane, M25 0DN, to find the entrance to the car park and then the Reception. When heading from Middleton Road, walk along Sheepfoot Lane and follow signs for public and access car park, the reception is adjacent to the access car park.

Access Reception

The most accessible entrance to Parklife is through the Access Reception, which is located in the hard standing car park of Lakeside car park, Sheepfoot Lane, M25 0DN.

Accessible Parking

An accessible car park is located as close as possible to an event entrance, in the hard standing area of the car park at Sheepfoot Lane, M25 0DN.

Access Around Site

Parklife takes place on the Papal field of Heaton Park. A majority of the ground is grass, please be prepared if the weather is wet, or if there has been an excess of rain in the days leading up to the festival, the conditions are likely to become very muddy. There are areas with hardstanding, but it is very limited. It is approximately 700m from the access reception to the main stage viewing platform.

Viewing Platforms

Admittance to the viewing platform will only be given to those wearing an access wristband and access lanyard, priority is given to the accessible customer.

There will be four viewing platforms available at the event; Main Stage, The Valley Stage and The Sounds of The Near Future Stage. The tented stages and the platform will be at the back of the tent next to the Front of House stand. The Main and The Valley Stage view platforms will be adjacent to the Front of House, with a direct view of the stage.

Assistance Dogs

We welcome assistance dogs onto the site with advance notice. There will be an area provided for toileting and drinking.

Strobe Lighting

There will be general warning signs in all the performance areas if strobe lighting will be used. Due to the nature of the artists, it is likely that strobe lighting will be used throughout the performances. There will not be a warning immediately before a period of strobe lighting.

Medical Services

There are First Aid facilities within the event site. There will also be Medics and First Aiders on patrol around the event. If you require more information, please get in touch.

Contact details for access enquiries

If you require more information on the disabled access facilities at the event or would like to get in touch please email [email protected], call 0161 768 6341 or write to us at: Parklife Access Team, 3, The Stables, Wilmslow Road, Manchester M20 5PG